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Related Information
	Budget & Management Analysis
Application Links
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	[Developers Only]

Budget & Management Analysis
Franklin Building, Suite 710
3451 Walnut Street
Philadelphia, PA 19104

215.898.6651 (Phone)
215.898.6652 (Fax)

Please direct questions or report errors by email to PLANNINGHELP-L@LISTS.UPENN.EDU.

When users email the help list for support, email is directed to a support team, rather than an individual. One of the team members will respond soon, and all of the support team will know who is fielding the problem. This method also will help the team to document questions and errors.

When asking for help or reporting an error, it would be extremely helpful to document the message by taking a print screen (shift Print Screen/SysReq key) and pasting it into a word document, which you should attach to the email. In the word document, also note the date and time of the error, what you were doing and what you expected to have happen, what happened instead, and which org, fund, object (and where applicable, employee) you were using, and which version (final or working), scenario (budget, actual or forecast), year, and timeperiod (Yeartotal or January) you were looking at. This will help the support team to reproduce and troubleshoot any errors.

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